Terms of Service

Effective Date: July 28, 2026

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the website located at https://cleanedservices.com and any related pages, forms, and online features operated by Cleaned Facility Services LLC, a South Carolina limited liability company ("Cleaned Facility Services," "we," "us," or "our") (collectively, the "Site").

By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Site.

If you are using the Site on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you and that organization.

2. Relationship to Service Agreements

These Terms govern your use of the Site only. Cleaning, janitorial, and facility services that we perform are governed by the separate written service agreement, proposal, or work order signed by you and by us (a "Service Agreement").

If anything in these Terms conflicts with a signed Service Agreement, the Service Agreement controls with respect to the services described in it. Nothing on the Site creates a Service Agreement, and no service relationship exists until we and you have executed a written Service Agreement.

3. Quote Requests and Site Communications

The Site allows you to request a quote, request a walkthrough, or otherwise contact us. When you submit a request, you agree that:

  • The information you provide is accurate and complete, and you will update it if it changes.

  • You are authorized to request services for the facility or address you identify.

  • You consent to be contacted by us by phone, email, or text at the contact information you provide, in accordance with Section 4 and our Privacy Policy.

Any pricing, estimate, or scope of work presented on or through the Site is preliminary and non-binding. Final pricing depends on a walkthrough or facility assessment and is confirmed only in a written proposal or Service Agreement. We may decline any request for any lawful reason.

4. Text Messaging (SMS) Terms

By providing your mobile number and affirmatively opting in, you consent to receive text messages from Cleaned Facility Services at that number, including messages sent using an automatic telephone dialing system. Messages may include scheduling confirmations, crew arrival notices, quote follow-ups, invoice reminders, and, where you have separately consented, promotional messages.

  • Consent to receive text messages is not a condition of purchasing any goods or services.

  • Message and data rates may apply. Message frequency varies.

  • Reply STOP to any message to cancel. You will receive a single confirmation message, after which we will send no further texts to that number unless you opt in again.

  • Reply HELP for assistance, or contact us using the information in Section 15.

  • Carriers are not liable for delayed or undelivered messages.

You represent that you are the subscriber of, or the customary user authorized to consent for, the mobile number you provide, and you agree to notify us if that number is reassigned or you no longer use it.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Permitted Use of the Site

You may use the Site for lawful purposes related to evaluating, requesting, or managing commercial cleaning and facility services. You agree not to:

  • Use the Site in violation of any applicable federal, state, or local law or regulation.

  • Submit false, misleading, or fraudulent information, or impersonate another person or organization.

  • Use the Site to send unsolicited advertising, spam, or solicitations to us or to others.

  • Attempt to gain unauthorized access to the Site, its servers, or any connected system or network.

  • Introduce viruses, malware, or other harmful code, or otherwise interfere with the operation of the Site.

  • Use any robot, scraper, crawler, or automated means to access, monitor, or copy the Site or its content without our prior written permission.

  • Reverse engineer, decompile, or attempt to derive the source code of any portion of the Site.

  • Use the Site or its content to build, train, or improve a competing product, service, or dataset.

We may investigate suspected violations and may suspend or terminate your access to the Site at any time, without notice, for conduct we reasonably believe violates these Terms or is otherwise harmful.

6. Intellectual Property

The Site and its contents — including text, graphics, photographs, logos, service marks, page layouts, video, software, and the selection and arrangement of that material — are owned by Cleaned Facility Services or its licensors and are protected by United States copyright, trademark, and other intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your own internal business purposes. You may print or download individual pages for your internal reference. You may not otherwise reproduce, distribute, modify, publicly display, or create derivative works from Site content without our prior written consent.

"Cleaned Facility Services" and our logos are marks of Cleaned Facility Services LLC. Other names and marks appearing on the Site are the property of their respective owners and are used for identification purposes only.

7. Content You Submit

If you submit any content to us through the Site — including form entries, facility details, photographs, documents, reviews, testimonials, or feedback ("User Content") — you retain ownership of it, and you grant us a non-exclusive, royalty-free, worldwide license to use, store, reproduce, and display that content as needed to respond to your request, provide services, and operate our business.

You represent that you have the right to submit the User Content and that it does not infringe the rights of any third party or violate any confidentiality obligation. Do not submit sensitive personal information, security codes, alarm codes, or confidential building security information through public web forms.

Feedback and suggestions you provide about our services or the Site are given voluntarily, and we may use them without restriction or obligation to you.

8. Third-Party Links and Services

The Site may link to or integrate with websites, platforms, and services operated by third parties, including scheduling tools, payment processors, mapping services, review platforms, and social media. We do not control those services, do not endorse them by linking to them, and are not responsible for their content, availability, terms, or privacy practices. Your use of a third-party service is governed by that party’s own terms.

9. Accuracy and Availability

We work to keep Site content accurate and current, but we make no promise that it is complete, accurate, or up to date. Service descriptions, coverage areas, certifications, staffing details, and pricing information may change without notice, and typographical errors may occur. We may modify, suspend, or discontinue any part of the Site at any time without notice or liability.

We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that it will be free of viruses or other harmful components.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, CLEANED FACILITY SERVICES DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Nothing in this Section limits any warranty or performance obligation set out in a signed Service Agreement covering work we perform at your facility. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLEANED FACILITY SERVICES AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST BUSINESS, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

This Section applies to claims arising from your use of the Site. It does not limit our liability under a signed Service Agreement, and it does not exclude liability that cannot be excluded under applicable law, including liability for gross negligence, willful misconduct, or personal injury caused by our negligence.

12. Indemnification

You agree to indemnify, defend, and hold harmless Cleaned Facility Services and its members, managers, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your User Content, or your breach of these Terms or of any applicable law. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.

13. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or to the Site are governed by the laws of the State of South Carolina, without regard to its conflict of laws principles.

You agree that any action or proceeding arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Spartanburg County, South Carolina, and you consent to the personal jurisdiction of those courts and waive any objection to venue there.

Any claim arising out of or relating to these Terms or the Site must be brought within one (1) year after the claim arose, or it is permanently barred, except where a longer period is required by applicable law.

14. General Provisions

  • Changes to these Terms. We may revise these Terms at any time by posting an updated version on the Site with a new Effective Date. Your continued use of the Site after the Effective Date constitutes acceptance of the revised Terms. Review them periodically.

  • Severability. If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force.

  • No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of our business or assets.

  • Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us regarding the Site, and supersede any prior understandings about the Site. They do not supersede a signed Service Agreement.

  • Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including severe weather, utility or internet outages, labor disruptions, and acts of government.

  • Survival. Sections 6, 7, 10, 11, 12, 13, and 14 survive any termination of your access to the Site.

15. Contact Us

Questions about these Terms should be directed to:

Cleaned Facility Services LLC

PO Box 28 Pauline, SC 29374

Email: info@cleanedservices.com

Phone: (+1 864-606-3334)

Website: cleanedservices.com